Terms and Conditions
Please read these terms of use carefully before using the Aesthetidocs website, mobile app, or online appointment booking platform (the site) – your use of the site is subject to these terms.
The site is operated by Aesthetidocs Limited (Aesthetidocs, we, our or us) of Lockview House, 49 Lockview Road, Belfast, Northern Ireland, BT9 5FJ.
By using our site, you confirm that you accept these terms and that you agree to comply with them. If you do not agree to them, you must not use our site.
Our site is a service operated by us to facilitate the arranging and managing of bookings with aesthetic treatment clinics. These terms only apply to the booking management process. You may be subject to additional terms and conditions with your treating clinic or practitioner which govern your relationship with them and any services they provide to you.
When you use our site, you will be providing us with personal data about you. You can see how we use personal data by going to our privacy policy www.aesthetidocs.com/privacy
Authorization to use the site
Subject to your compliance with these terms, you may access or use the site solely for the purpose of arranging, managing, and paying for bookings with clinics or practitioners offering aesthetic treatment services.
You must not access or use the site except as permitted by these terms. In particular, you must not and must not permit any other person to:
- Pretend that you are, or that you represent, someone else, or impersonate any other individual or entity when using the site.
- Resell, assign, transfer, distribute or provide others with access to the site or any of our materials.
- Copy, modify, frame, repost, publicly perform or display, sell, reproduce, distribute, or create derivative works of the site.
- Use the site to transmit, publish or communicate material that is defamatory, offensive, abusive, indecent, menacing or unwanted.
- Use the site in any way that damages, interferes with or interrupts the availability of the site.
- Introduce malicious programs into our hardware and software or our hardware, software and services which are integrated and operate together, including our networks, including viruses, worms, trojan horses and e-mail bombs.
- Reveal your account password to others or allow others to use your account.
- Use the site to carry out security breaches or disruptions of a network. Security breaches include accessing data where you are not the intended recipient or logging into a server or account that you are not expressly authorised to access or corrupting any data (including network sniffing/monitoring, pinged floods, packet spoofing, denial of service and forged routing information for malicious purposes).
- Use any program/script/command, or send messages of any kind, with the intent to interfere with, or disable, any person’s use of the site.
- Send any unsolicited messages through or to users of the site or to send any form of harassment via email, or any other form of messaging, whether through language, frequency, or size of messages or use the site in breach of any person’s privacy (such as by way of identity theft or “phishing”).
Any non-compliance by you with these terms shall give us the right to suspend provision of the site to you and access to your account, and to terminate our relationship with you without liability.
Reservation of rights
Aesthetidocs and its licensors each own and retain their respective rights in and to all logos, company names, marks, trademarks, copyrights, trade secrets, know-how, patents and patent applications that are used or embodied in or otherwise related to the site. Aesthetidocs grants no rights or licenses (implied, by estoppel, or otherwise) whatsoever to you under these terms.
Information provided to us
You are solely responsible for all data, information and other content, that you upload, post, or otherwise provide or store in connection with or relating to the site.
By providing us any information through the site, you grant Aesthetidocs a worldwide, non- exclusive, perpetual, irrevocable, royalty-free, fully paid, sublicensable and transferable license to use, modify, reproduce, distribute, display, publish and perform that information in connection with the site. Aesthetidocs may remove or disable any information provided by you at any time for any reason, or for no reason at all.
You agree that we may share any information provided by you with the treating clinic or practitioner with whom you are seeking to make or have made an appointment.
Your commitments
You represent and warrant to Aesthetidocs that your activity on the site does not and will not violate, infringe, or misappropriate any third party’s copyright, trademark, right of privacy or publicity, or other personal or proprietary right.
You represent and warrant that all information you provide to us through the site is complete, accurate and not misleading. You must ensure that you promptly provide us with any updates or changes to any information previously provided to us.
Disclaimer
THE SITE AND ITS CONTENT ARE PROVIDED ON AN “AS IS” AND “AS AVAILABLE” BASIS WITH ALL ERRORS AND DEFECTS AND WITHOUT ANY WARRANTIES OF ANY KIND, AND AESTHETIDOCS EXPRESSLY DISCLAIMS ALL REPRESENTATIONS AND WARRANTIES, INCLUDING ANY IMPLIED WARRANTIES OF ACCURACY, COMPLETENESS, MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE OR NON-INFRINGEMENT, AND ANY REPRESENTATIONS OR WARRANTIES ARISING FROM COURSE OF DEALING, COURSE OF PERFORMANCE OR USAGE OF TRADE. YOU ACKNOWLEDGE THAT AESTHETIDOCS DOES NOT WARRANT THAT YOUR ACCESS OR USE OR BOTH OF THE SITE AND ITS CONTENT WILL BE UNINTERRUPTED, TIMELY, SECURE, ERROR-FREE OR VIRUS-FREE, AND AESTHETIDOCS DOES NOT MAKE ANY WARRANTY AS TO THE RESULTS THAT MAY BE OBTAINED FROM USE OF THE SITE AND ITS CONTENT. NO INFORMATION, ADVICE OR SERVICES OBTAINED BY YOU FROM AESTHETIDOCS OR THROUGH THE SITE WILL CREATE ANY WARRANTY NOT EXPRESSLY STATED IN THESE T&Cs AND YOU SHOULD NOT RELY ON THE SITE AND THE GENERAL CONTENT ALONE AS THE BASIS FOR ANY DECISIONS.
NOTHING ON THIS SITE CONSTITUTES MEDICAL ADVICE, AND YOU SHOULD ALWAYS SEEK ADVICE FROM A QUALIFIED MEDICAL PRACTITIONER AS APPROPRIATE.
Liability
AESTHETIDOCS WILL NOT BE LIABLE TO YOU FOR ANY INCIDENTAL, CONSEQUENTIAL, INDIRECT, SPECIAL, PUNITIVE OR EXEMPLARY DAMAGES (INCLUDING DAMAGES FOR LOSS OF BUSINESS, LOSS OF PROFITS OR THE LIKE) ARISING OUT OF OR RELATING TO THIS SITE, INCLUDING WITHOUT LIMITATION, YOUR USE OR INABILITY TO USE THE SITE, SITE, MATCHING SERVICES, CONTENT, PROPRIETARY INFORMATION, OR ANY INTERRUPTION OR DISRUPTION OF SUCH USE, EVEN IF AESTHETIDOCS HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES AND REGARDLESS OF THE CAUSE OF ACTION (WHETHER IN CONTRACT, TORT, BREACH OF WARRANTY OR OTHERWISE). THE AGGREGATE LIABILITY OF AESTHETIDOCS WITH REGARD TO THESE TERMS WILL IN NO EVENT EXCEED £50.
Updates to the terms
Aesthetidocs reserves the right to do any of the following, at any time, without notice: (1) to modify, suspend or terminate operation of or access to the site, or any portion of the site, for any reason; (2) to modify or change the site, or any portion of the site, for any reason; and (3) to interrupt the operation of the site, or any portion of the site, as necessary to perform routine or non-routine maintenance, error correction, or other changes.
Aesthetidocs reserves the right, at its sole discretion, to change or modify portions of these terms at any time. Your continued use of the site after the date any such changes become effective constitutes your acceptance of the new or revised terms.
Jurisdiction
These terms shall be governed by and interpreted according to the law of Northern Ireland and all disputes arising under these terms (including non-contractual disputes or claims) shall be subject to the exclusive jurisdiction of the Northern Irish courts.
General Policies
Not Sure?
If, after reading the below, you have any further questions please do not hesitate.
Deposits
Prescriber fees are non refundable and must be paid at time of consultation.
Any treatments requiring a prescription need to be paid in full before treatment and are non refundable.
A 50% deposit will be required for all other treatments at the discretion of the practitioner.
Packages
Full payment for packages and courses is required before the first treatment. Should you cancel treatments mid-course for medical reasons, any agreed refund will be calculated by subtracting the full list price of all treatments received and any fees for non-attendance from the total course price, with the remainder refunded to you.
Should you fail to attend or cancel a pre-paid session within the designated time frame, the appointment will be forfeited with no refund for that appointment.
Cancellations
We value your business and ask that you respect our scheduling policies.
Should you need to cancel or reschedule your appointment, please notify us at least 48 hours in advance failure to do so will forfeit your deposit/fee.
Please be aware that forgetting or cancelling your appointment without sufficient notice prevents us from offering that time slot to others, and clients on our waiting list lose the chance to receive services.
We understand how busy life can be so please contact us ASAP and we may be able to reschedule your appointment.
Late Arrivals
Please arrive on time. If you are running late, kindly let me know as if you arrive too late, and I have another client booked in straight after, I may have to reschedule your appointment.
Extra Guests and Children
Children and their friends are not permitted in the clinic. Clients needing a consultation or treatment who bring children must have another adult with them to supervise the child during the treatment. Not having an adult chaperone for the child could lead to the cancellation of the treatment. Children under 16 years old should not be left alone in the clinic at any time.
Make Up
Please do not wear a full face of makeup. You will have to remove this before treatment. It takes time out of your treatment and it can lead to less time for your full time.
Photos
Before and after pictures will be taken for treatment and insurance purposes.
You will have the option to tick on your consent form if you are happy for the images to be used on our social media.
Other General Information
Clothing
Make sure you wear comfortable clothing, you will need to lay on an Aesthetics chair and it is best to be comfortable, rather than wearing tight or impractical clothing.
Come Prepared
Please eat and drink before treatment.
Nerves and adrenaline can make you feel worse if you have not eaten.
**If you have any severe allergies eg NUTS, ANIMALS, etc please advise me at booking**
Your Health and Safety
Your comfort and safety is paramount whilst you are here. You are required to fill out forms online pre appointment, please be honest when answering your medical forms. I will run through your consent form on the day.
Parking
Parking is outside or to the rear of the clinic.
Gift Vouchers
Gift Vouchers are available for your chosen amount.
- Non-Applicability: Please note that vouchers cannot be used for prescribed treatment. This policy is in place due to specific regulatory and safety guidelines associated with medical treatments.
- Alternative Uses: Vouchers can be redeemed for a variety of other services and products we offer. Our team will be happy to assist you in selecting suitable alternatives.
Please note, gift vouchers are non refundable. To redeem Gift Cards and Vouchers for treatments, products, and packages, you must present the card or voucher and ensure they are used within the validity period stated on them.
Liability
Essence Aesthetics shall not be held liable in contract, or otherwise for any economic loss, including but not limited to loss of profit, or for any other special, indirect, or consequential damages that arise from, or are connected with, the provision of any goods and/or services to the client.
The client is responsible for providing Essence Aesthetics with all necessary medical details and history before each treatment. Essence Aesthetics will not be liable for any harm resulting from the client’s omission of such information.
The client agrees to adhere to all instructions and/or recommendations provided by, or on behalf of, Essence Aesthetics concerning the care of a treated area.
Clients are given a follow-up appointment typically within two weeks after invasive treatments. Any additional corrective work or treatment considered necessary by both the practitioner and the client will be conducted at the follow-up. Essence Aesthetics will not be responsible for any further claims from the client regarding the aesthetic treatment.